Intelligent Enterprise

Change Agent: Getting Started in BPM
Most people curious about BPM don't think of it as a software technology or an "implementation" at all. They see it more as a new way to understand and measure their business.
by Bruce Silver
January 1 , 2007

Change Agent: BPM With or Without SOA
Both BPM and SOA talk about agility, reuse, business-IT alignment, service-level agreements and BAM. But in reality, they're quite different. BPM works today, but broad use begs for better ties to SOA.
by Bruce Silver
November 1 , 2006

Change Agent: Don't Bank on Reusing Services
Some service-oriented architecture evangelists make reuse out to be some sort of Holy Grail. Yet other practitioners on both the SOA and BPM sides believe that reuse is a 'phantom,' something not really there after all. So is reuse real?
by Bruce Silver
September 1 , 2006

Change Agent: Three No-Cost Ways to Get Started with BPM
Whether you're a business analyst or a hard-core SOA developer, you don't have to spend a lot for BPM. Several free tools let you model processes, analyze performance and create an executable design.
by Bruce Silver
May 1 , 2006

Five Reasons To Invest in Process Management
Here are 5 reasons you need business process management.
by Bruce Silver
March 1 , 2006

Put Plug and Play on the Process Checklist
The latest analysis from Gartner holds that "pure-play BPM" is dead; the new game is "BPM suites."
by Bruce Silver
November 1 , 2005

Dust Off Your 'Shelfware'
There's new hope we'll tap the process know-how trapped in Visio.
by Bruce Silver
September 1 , 2005

The Open Enterprise and IT
Businesses can't be accountable if IT can't expose "the truth."
by Don Tapscott
July 1 , 2005

Open-Source Thinking Taps a Rich Vein
Open-source thinking helps Goldcorp mine a rich vein -- literally.
by Don Tapscott
May 1 , 2005

Put Virtue On the Corporate Radar
Transparency is the way to thrive in an age of corporate scrutiny.
by Don Tapscott
January 1 , 2005

The Rise of the Agora
Transparency can help your customers better understand your value proposition
by Don Tapscott
October 30, 2003

Sharing Leads to Abundance
The three types of knowledge workers differ, but all need transparency
by Don Tapscott
September 1, 2003

They'll Find Out Anyway
In an age of free-flowing information, executives should guard their reputations instead of secrets
by Don Tapscott
June 30, 2003

Knowledge Culture
To enact a corporate strategy you have to tell your employees what it is
by Don Tapscott
May 13, 2003

Leaky Boats Sink in a Rising Tide
Get ready for economic recovery by meshing with business webs
by Don Tapscott
March 1, 2003

False Dichotomy
Privacy isn't always at odds with security
by Don Tapscott
January 1, 2003

Tougher Than Ever
The information age makes management more complex, not simpler.
by Don Tapscott
October 30, 2002

Competing in the Age of Hypercapitalism
It's not a new economy, but the same economy raised to a whole new level
by Don Tapscott
July 26, 2002

It's a Blue World
In the information age, social responsibility becomes responsibility to shareholders
by Don Tapscott
April 16, 2002

Prosper In This Recession
The old bag of tricks won't work this time around
by Don Tapscott
March 28, 2002

Civics Lesson
The rewards of good corporate citizenship go beyond the ability to look at yourself in the mirror
by Don Tapscott
January 1, 2002

Strategic Sharing
In a digitally connected world, vertical integration makes less and less sense
by Don Tapscott
November 12, 2001

Intangible Assets
Relationship capital is an increasingly important resource for businesses in the Internet age
by Don Tapscott
October 4, 2001

Toward Perfect Information
Better informed customers reward businesses that respect their savvy
by Don Tapscott
September 18, 2001

Collaborate With the Potential Enemy
Harness customers' interest or they'll find a solution without you
by Don Tapscott
August 10, 2001

Demise of the Four Ps
Increasingly frictionless commerce requires a fundamental change in marketing
by Don Tapscott
July 23, 2001

PC Synergy
Private business considers ways to emulate SETI-like CPU sharing
by Don Tapscott
June 13, 2001

The Web Still Reigns
While the economy may have weakened, the
by Don Tapscott
May 07, 2001

The Hypernet Cometh
More pervasive than the Internet, the oncoming Hypernet will transform business in a whole new way
by Don Tapscott
March 27, 2001

A Picture of Trust
Corporate behavior under the microscope: Break a promise and customers will find out about it.

October 30 , 2004

Citizen Relationship Management
With voter apathy growing, it's time for a new CRM: citizen relationship management
by Don Tapscott
September 4 , 2004

Time of Transparency
Companies must act as if they're always being watched - because they are.
by Don Tapscott
June 12 , 2004

Full Speed Ahead
Politics aside, economic reality is that offshoring is beneficial in the long run.

May 1 , 2004