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Intelligent Enterprise Contributor: Sandy Kemsley 
Sandy Kemsley is an independent systems architect specializing in business process management, Enterprise 2.0, enterprise architecture and business intelligence. She has 20 years of experience and since 2001 she has been consulting with financial services and insurance organizations and serving as a BPM industry analyst. She is author of the Column2 blog. Write to her at Sandy [at] Column2.com.
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