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Treat documents, e-mail messages, forms and collaborative content like valuable assets. This TechCenter is designed to help you take control of content with advice on top management trends and integration approaches. Once content is managed, use cutting-edge text analytics to better understand customers, business opportunities and risks. Read on to make the most of information. Breaking NewsGoogle Launches Store For Web Apps IT Software Spending To Focus On Upgrades Global CIO: Hewlett-Packard's Megadeal With Shell Raises Strategic Profile More Stories: By The NumbersBusinesses don't manage content just to be organized; they need to make information accessible for day-to-day transactions and collaboration. Desktop tools, business apps and CRM systems are common touch points. But enterprise content management (ECM) systems aren't always easily integrated. In a November '09 survey, 158 business technology pros from firms with ECM strategies ranked the following integration challenges on a 1-to-5 scale. ![]() March 16, 2010 Over the years, I've learned a hard truth: more details and more complexity in a scoring methodology may not deliver you the right vendor. It can occasionally do the exact opposite. Ideally you should dispense with spreadsheet scoring entirely in favor of a more practical, facilitated decision-making process.
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Around The WebWikipedia AIIM CMS Watch AIIM CM Professionals CMS Watch InformationWeek In-Depth Reports![]() By uniting intelligence from customer surveys and social media with conventional business intelligence, companies are moving beyond transactions to understand customer behavior. Industry expert David Stodder shares how companies are using these technologies and details three important steps to taking advantage of text analytics. ![]() Enterprises know they could wring more value from their enterprise content management system investments. Unfortunately, integration and interoperability are sticking points. In this Strategy Session report, we investigate whether Oasis' new open Content Management Integration Services standard could be the answer to these woes. ![]() Enterprise content management deployments are fraught with dangers, such as weak search capabilities and poor requirements definitions, that can grind projects to a halt. This report helps CIOs and project leaders move beyond gridlock, choose the right tools and foster seamless integration.
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