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Treat documents, e-mail messages, forms and collaborative content like valuable assets. This TechCenter is designed to help you take control of content with advice on top management trends and integration approaches. Once content is managed, use cutting-edge text analytics to better understand customers, business opportunities and risks. Read on to make the most of information.

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Google Launches Store For Web Apps
The Google Apps Marketplace will let third-party developers sell their Web apps to Google Apps customers.

IT Software Spending To Focus On Upgrades
The focus on upgrading software is the result of a backlog that occurred during the economic recession, study shows.

Global CIO: Hewlett-Packard's Megadeal With Shell Raises Strategic Profile
Will this large, complex, and deeply strategic energy deal help HP shake the tired tag of world's biggest PC maker?

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By The Numbers

Businesses don't manage content just to be organized; they need to make information accessible for day-to-day transactions and collaboration. Desktop tools, business apps and CRM systems are common touch points. But enterprise content management (ECM) systems aren't always easily integrated. In a November '09 survey, 158 business technology pros from firms with ECM strategies ranked the following integration challenges on a 1-to-5 scale.

By The Numbers

Author Photo Evaluating Vendors? Kill the Spreadsheets

March 16, 2010

Over the years, I've learned a hard truth: more details and more complexity in a scoring methodology may not deliver you the right vendor. It can occasionally do the exact opposite. Ideally you should dispense with spreadsheet scoring entirely in favor of a more practical, facilitated decision-making process.

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In-Depth Reports


 
Text Analytics Drives Customer Insight
By uniting intelligence from customer surveys and social media with conventional business intelligence, companies are moving beyond transactions to understand customer behavior. Industry expert David Stodder shares how companies are using these technologies and details three important steps to taking advantage of text analytics.


 
Silo to Gold Mine: What CMIS Can (and Can't) Do for ECM Integration
Enterprises know they could wring more value from their enterprise content management system investments. Unfortunately, integration and interoperability are sticking points. In this Strategy Session report, we investigate whether Oasis' new open Content Management Integration Services standard could be the answer to these woes.


 
Download: 10 Gotchas That Derail ECM Initiatives
Enterprise content management deployments are fraught with dangers, such as weak search capabilities and poor requirements definitions, that can grind projects to a halt. This report helps CIOs and project leaders move beyond gridlock, choose the right tools and foster seamless integration.


Related Content

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Ready to Act: 3 Recommendations for Agile Processes
This white paper details three critical recommendations for selecting and deploying agile process solutions: empower business users, bridge the silos of the enterprise content infrastructure, and tightly integrate content and process technologies for satisfying compliance and performance monitoring.

Gartner Marketscope for Records Management
Organizations have long known that implementing their records management initiatives is challenging. People and processes are both important elements, but choosing the right records management solution can be the difference between success and failure.

Meet the Content Tsunami Head On: Leveraging Classification for Compliance Information Management
This white paper is an urgent call for the promulgation of enterprise standards, strategically developed information architectures, and widespread adoption of advanced classification best practices and technologies that can scale and adapt to meet the information governance challenges at hand.

Harnessing value and controlling casually created content
Take control of your content using an ECM shared services approach which IBM calls Business Content Services. IBM Business Content Services helps control of casually created and consumed content - to improve productivity, reduce task duplication and avoid compliance fines.

Intelligent BPM for the Enterprise - Accelerating profitability, profits, and compliance
Listen to a recorded webcast on "Intelligent BPM for the Enterprise" and how IBM sees Agile ECM enabling organization to get more from their information. IBM, through Agile ECM, enables users to take more control over their information and ties Content and Process together to ensure Enterprise application deliver value--fast.