Business Intelligence: Customer IntelligenceALL ARTICLES
Q&A With IBM's New Top Executive at SPSS
by
Doug Henschen
- February 24, 2010
Marketing veteran Deepak Advani talks about predictive analytics and Big Blue's coming decision-management offerings. Text Analytics Drives Customer Insight by David Stodder - January 25, 2010 By uniting intelligence from customer surveys and social media with conventional business intelligence, companies are moving beyond transactions to understand customer behavior. Tech-Savvy Shopping Now Pervasive, Study Finds by Doug Henschen - January 10, 2010 As consumers exploit Web, mobile phone and social networking, retailers must know thy customer. Search, Compliance, Collaboration To Drive ECM 2010 Spending by Antone Gonsalves - December 14, 2009 Forrester Research also found in surveying 170 information and knowledge management professionals that Web content management and records management will be areas of investment next year. OrderMotion Offers PivotLink BI To Online Retailers by Antone Gonsalves - November 30, 2009 In integrating PivotLink with its OMX product, OrderMotion adds a number of BI capabilities for its customers, including the ability to monitor sales trends for demand forecasting and to measure the lifetime value of customers. Clarabridge Upgrades Text Analytics For Customer-Feedback Apps by Antone Gonsalves - November 16, 2009 Clarabridge Enterprise 4 includes the addition of an ad-hoc uploader, upgrades to the natural language processing and sentiment engines, new collaboration tools in the classification suite and built-in alerts. SaaS Provider Oco Unveils Customer, Sales Analytics by Antone Gonsalves - November 6, 2009 Oco's new product integrates data from various sources into a single data warehouse to provide a 'comprehensive view of the customer' through interactive scorecards, what-if dashboards, multi-dimensional reports, and adhoc analysis tools. MicroStrategy BI License Revenues Up 39% by Mary Hayes Weier - October 30, 2009 The business intelligence application vendor's performance is in striking contrast to the broader software industry. How To Fix The GIS Data Mess by Jonathan Feldman - October 8, 2009 Despite thousands of data sources for geographic information systems, there's no universal standard or widespread, non-proprietary way to federate that data. It doesn't have to be this way. Pentaho Buying SaaS From LucidEra by Antone Gonsalves - October 5, 2009 LucidEra's Clearview interactive reporting tool will become the front-end interface of Pentaho's business intelligence product line. Edmonton Police Use BI To Fight Crime by Antone Gonsalves - September 28, 2009 The Canadian force, which polices a regional population of more than one million residents, uses IBM analytics technology to identify problems, associated trends and locations of crimes. Profiles in Performance: Q&A with Howard Dresner by Doug Henschen - September 21, 2009 A leading business intelligence and performance management guru maps out his "Performance Culture Maturity Model." IBM Puts a Business Intelligence Foot in the Door at Midsize Companies by Doug Henschen - September 14, 2009 Performance management and analytic strengths challenge Microsoft, SAP BusinessObjects and QlikTech offerings for firms with 100 to 1,000 employees. HP Taps Informatica's Growing Information Management Portfolio by Doug Henschen - September 11, 2009 HP's business intelligence unit resells data integration, data quality and MDM software as Informatica acquires its way into complex event processing. Business Intelligence Beckons CIOs, IBM Study Finds by Thomas Claburn - September 10, 2009 To make their organizations leaner and meaner, CIOs are looking to data mining and data analysis.
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The Business Intelligence channel offers thought leadership from experts including Seth Grimes, Cindi Howson, Neil Raden, Doug Henschen and The Kimball Group. You'll also find news coverage, trend analysis, Q&A interviews and case studies on the following topics:
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