Intelligent Enterprise | Cindi Howson on Business Intelligence http://www.intelligententerprise.com/movabletype/blog/chowson.html/blog/ Copyright 2010 Mon, 08 Feb 2010 13:33:41 -0500 http://www.movabletype.org/?v=3.14 http://blogs.law.harvard.edu/tech/rss Is Gartner's Quadrant the Problem, Or Is It How It's Used? Bashing Gartner's Magic Quadrants seems to be a popular industry pastime, but in truth, I kind of like the quadrants. My biggest gripe is in how the quadrants are used, not necessarily the quadrants themselves.

There are several positionings I could find fault with in the latest BI platforms Magic Quadrant (MQ). That both Microsoft's and Oracle's "ability to execute" is higher than IBM Cognos' and SAP BusinessObjects' would be two; I say that in terms of their BI-specific offerings, not their overall ability to execute. Vendors are very much at the mercy of the Magic Quadrants, when in reality, positioning in the MQ says little about how well a particular company or product will meet a customer's needs. And therein lies the problem.

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http://www.intelligententerprise.com/movabletype/blog/chowson.html/blog/archives/2010/02/is_gartners_qua.html /blog/archives/2010/02/is_gartners_qua.html Business Intelligence Mon, 08 Feb 2010 13:33:41 -0500
MicroStrategy Says It's Time for Mobile BI There was record attendance at MicroStrategy's annual conference in Las Vegas this week, with more than 1,500 customers and partners attending. While a conference in Las Vegas may have the perception of extravagance, in reality, the hotel and flight were the cheapest I can recall.

As is this vendor's tradition, the general session kicked off with a rock impersonator, this year, Gwen Stefani. The performance wasn't particularly memorable, in contrast to last year's Tina Turner ("we're simply the best…") or to the both daring and amusing Kinks' Lola in 2008 ("BI bake off…"). (Truly, if there were a YouTube clip of this rendition, I know BI teams around the world would be playing it at their selection kick offs.)

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http://www.intelligententerprise.com/movabletype/blog/chowson.html/blog/archives/2010/01/microstrategy_s.html /blog/archives/2010/01/microstrategy_s.html Business Intelligence Thu, 28 Jan 2010 12:39:35 -0500
Predicting BI Highlights for 2010 Did you catch the Packers vs. Cardinals game? Well, I was at a swim meet, so I didn't quite watch it, but I got real-time texts from my husband and son (as well as updates from fellow Green Bay fans, also dressed appropriately in green at the meet).

The seeming assuredness of the Packer's loss at the beginning, followed by their incredible comeback, and the volatile overtime, made me think of the competitiveness of the BI landscape and the difficulty in predicting what 2010 will really bring.

I hope I'm better at predicting BI events than football outcomes. Here are my thoughts on where the excitement and let downs will be.

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http://www.intelligententerprise.com/movabletype/blog/chowson.html/blog/archives/2010/01/predicting_bi_h.html /blog/archives/2010/01/predicting_bi_h.html Business Intelligence Tue, 12 Jan 2010 17:03:02 -0500
Coming Soon from SAP BusinessObjects I'm blaming the delay in this blog post on the snow (well, it was really a presentation, two reports, a survey, and the extra shoveling, but snow alone sounds more in the holiday spirit!).

I recently attended the SAP Influencer Summit in Boston. At this annual event, 275 thought leaders gather to hear about SAP's strategy and vision around BI and more. The tricky thing about events like this is that some attendees want broad, high-level insight, and others, like me (and readers like you) want much more detail.

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http://www.intelligententerprise.com/movabletype/blog/chowson.html/blog/archives/2009/12/im_blaming_the.html /blog/archives/2009/12/im_blaming_the.html Business Intelligence Wed, 23 Dec 2009 08:40:39 -0500
Mainstream BI: Are We There Yet? BI Scorecard has just published the 2009 Successful BI Survey results. You can see a free preview here (click on "2009 Successful BI Survey Highlights" - registration required). Unfortunately, usage and success rates haven't improved since 2007 when we first ran the survey as part of research for my book.

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http://www.intelligententerprise.com/movabletype/blog/chowson.html/blog/archives/2009/12/mainstream_bi_a.html /blog/archives/2009/12/mainstream_bi_a.html Business Intelligence Sun, 06 Dec 2009 21:40:47 -0500
SAP Gets Microsoft Nod on Performance Management I hadn't even had my first cup of coffee yesterday when this press release caught my attention.

SAP announced that Microsoft supports SAP BusinessObjects Planning and Consolidation (BPC, formerly known as OutlookSoft) as a preferred solution and are identifying joint marketing initiatives.

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http://www.intelligententerprise.com/movabletype/blog/chowson.html/blog/archives/2009/11/sap_gets_micros.html /blog/archives/2009/11/sap_gets_micros.html Performance Management Thu, 19 Nov 2009 14:49:28 -0500
Open Source vs Commercial BI It's been a long, slow process, but I am pleased to say BI Scorecard has begun adding open source BI to its product evaluations! I actually blogged on this topic a few weeks ago, when Pentaho announced the acquisition of Lucid Era OLAP viewing technology, but editor Doug Henschen wanted more details and conclusions (demanding, isn't he?!) that I hadn't yet formulated.

I've been collaborating with open source and BI experts Jos van Dongen and Mark Madsen in this process. Jos is the founder of Tholis Consulting in the Netherlands and co-author of the recently published book Pentaho Solutions. Mark is the founder of Third Nature and a fellow instructor at TDWI.

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http://www.intelligententerprise.com/movabletype/blog/chowson.html/blog/archives/2009/11/open_source_vs.html /blog/archives/2009/11/open_source_vs.html Business Intelligence Thu, 12 Nov 2009 10:05:44 -0500
Visualization and SaaS Shine at TDWI I'm just back from sunny, warm Florida, venue for TDWI's conference. The brightest spot from this conference is that it was one of the best attended of the year. I hope it's a sign of recovery, at least in the BI world!

I had the honor of delivering the keynote on Monday, with new findings on secrets to successful BI (details to follow next week), but I first wanted share some insights from my "Cool BI" course.

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http://www.intelligententerprise.com/movabletype/blog/chowson.html/blog/archives/2009/11/visualization_a.html /blog/archives/2009/11/visualization_a.html Business Intelligence Thu, 05 Nov 2009 10:34:00 -0500
IBM Cognos Express and the New BI Battle Ground While much of the BI software competition has been at the enterprise level in large companies and public agencies, market share in the small to midsized business (SMB) is shaping up to be the next battle ground. Microsoft has largely dominated this space, with its "BI for free" included in SQL Server and Share Point, SAP BusinessObjects has also pursued this segment with its Edge Series. But how much this market has grown is most apparent through QlikTech QlikView in which 50-user deployments are the norm, and revenue growth has been 40% to 80% for the last few years (BI growth overall has been 8% to 10%, according to most estimates).

One of the tricky things with BI for SMBs is that the IT department may be a one-person show, with limited resources and rarely the expertise to build a data warehouse or to deploy complicated BI tools. Fast deployment and simple administration are key. I'll find out in a few weeks just how well the just-announced IBM Cognos Express addresses these aspects when the product will be available for trial download.

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http://www.intelligententerprise.com/movabletype/blog/chowson.html/blog/archives/2009/09/ibm_cognos_expr_1.html /blog/archives/2009/09/ibm_cognos_expr_1.html Business Intelligence Wed, 16 Sep 2009 14:22:25 -0500
Can BI Help Battle Swine Flu? If you have school-bound children as I do, no doubt you are reading the headlines of swine flu wondering how you, your children, your company will battle this year's flu season now that school is back in session. It's the highly contagious, seemingly unavoidable aspect of swine flu that worries me. When you own your own company, there is no such thing as "paid sick days."

Business intelligence is helping monitor swine flu in a number of ways. Emergency Medical Associates (EMA) operates hospital emergency rooms in northern New Jersey and New York metro area. They have a relatively unique ability to collect patient data across multiple hospitals, on a daily basis, and then analyze it with SAP BusinessObjects (see graph)...

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http://www.intelligententerprise.com/movabletype/blog/chowson.html/blog/archives/2009/09/can_bi_help_bat.html /blog/archives/2009/09/can_bi_help_bat.html Business Intelligence Wed, 09 Sep 2009 08:28:13 -0500
Is Oracle BIEE 'Plus' Really a Benefit? There is little question that since Oracle's acquisitions of Hyperion and Siebel, the vendor has evolved into a major BI player. Its core BI revenues grew 17% last year, and it has gone from a second-tier player three years ago to now a solid number three (according to IDC figures). Its analytic applications -- which offer prebuilt dashboards, reports, and data models for E-business Suite, PeopleSoft, Siebel and, recently introduced, J.D. Edwards -- are unmatched by its three closest competitors. While everything would seem to look rosy in Oracle's BI world, two blemishes are its complex BI tool portfolio and a delay in OBIEE 11g.

Oracle has a "protect, extend, evolve," policy, meaning if you were on Hyperion System 9 prior to the Oracle acquisition, you can safely continue to expand your deployment on that platform. The vendor has announced lifetime support for all the Hyperion and Oracle Standard Edition BI products. In fact, the "plus" in "OBIEE Plus" is that it includes Hyperion Interactive Reporting (formerly known as Brio) and Production Reporting (formerly known as SQR); Essbase meanwhile is a separate license (see this evaluation for clarification on modules and strengths and weaknesses).

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http://www.intelligententerprise.com/movabletype/blog/chowson.html/blog/archives/2009/08/is_obiee_plus_r.html /blog/archives/2009/08/is_obiee_plus_r.html Business Intelligence Tue, 11 Aug 2009 15:21:09 -0500
On SPSS and IBM's 'Time to Value' Promise Yesterday IBM announced its intent to acquire the advanced analytics vendor SPSS for $1.2 billion.

The acquisition fills what had been a void in IBM's business intelligence capabilities and is a further expansion of its Information on Demand portfolio, with $10 billion in acquisitions over the past several years.

Predictive analytics has been a hot topic for years but one in which there seems to be little consensus on how to bring it from the back room to the front lines. It's clear that building good predictive models requires a high degree of expertise and is not something that will become main stream any time soon. However, incorporating the results of those models into everyday decisions that even the most novice of information users can consume and act upon has become the holy grail. So what does that mean -- store everything in the database? Execute at run time and surface in a report?

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http://www.intelligententerprise.com/movabletype/blog/chowson.html/blog/archives/2009/07/on_spss_and_ibm.html /blog/archives/2009/07/on_spss_and_ibm.html Business Intelligence Wed, 29 Jul 2009 12:14:52 -0500
Move Over Idol: It's the BI Bake Off Standard procedure in BI tool selections are bake offs. Customers provide a list of, oh, 100 to 200 requirements, and vendors must prove they can support those requirements. Only a lucky few make it to the final-round, proof-of-concept stage. It's a grueling process for customers and vendors alike, as fraught with tension and subtleties as the American Idol elimination process.

You might argue that BI requirements are much more objective than music performances, where taste in music is very subjective. In some cases this is true. For example, support for Linux is a clear yes/no. However, support for "multiple data sources" is open to interpretation, with all vendors responding "yes," but no two supporting it in precisely the same way. Ensuring a consistent understanding of requirements among all key stake holders is the key to ensuring a successful selection process. So as part of the course I teach at TDWI, we first start with those definitions. Only after this discussion do we launch into the bake off in the afternoon.

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http://www.intelligententerprise.com/movabletype/blog/chowson.html/blog/archives/2009/07/move_over_ameri.html /blog/archives/2009/07/move_over_ameri.html Business Intelligence Wed, 22 Jul 2009 09:07:12 -0500
Twisting Terms to Make BI Market Share Claims I always look forward to IDC's annual BI market shares, waiting to see who comes out on top and who is losing ground. I'm sure everyone noticed that they were, in fact, a month early this year! Call me a bean counter at-heart, but I like the irrefutable, quantifiable comparison they bring that other evaluations (including my own BI Scorecard) lack. Or so one would think.

Most product evaluations involve a degree of subjectivity, with varying definitions and opinions of what capabilities and criteria matter more. The IDC market share figures, on the other hand, are cold-hard facts: what were the revenues, who's leading, who's growing. While such data may have been somewhat trackable on 10Ks when BI vendors were independent, it's now largely impossible as BI is often but a small part of a larger company. Software vendors don't have to report their revenues by market segment, and throughout the year, we only get vague, imprecise references about how the BI business is going. The IDC report lays out the breakdown by vendor.

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http://www.intelligententerprise.com/movabletype/blog/chowson.html/blog/archives/2009/06/twisting_terms.html /blog/archives/2009/06/twisting_terms.html Business Intelligence Tue, 30 Jun 2009 11:18:25 -0500
What's Your Secret to Success? Two years ago, as part of the research for this book, you helped me identify those factors that most make or break your BI deployment. I'd like to know if anything has changed since then.

Take the updated survey here. As before, it's not vendor-sponsored.
Is the economy helping or hurting your BI efforts? Maybe a down economy is forcing you to work smarter, or maybe layoffs and budget cuts are putting a dent in your BI strategy. Two years ago, 42% of you had standardized on a BI platform (see chart below). Have industry consolidation or the economy changed that? And if so, which vendors are you standardizing on?

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http://www.intelligententerprise.com/movabletype/blog/chowson.html/blog/archives/2009/06/whats_your_secr.html /blog/archives/2009/06/whats_your_secr.html Business Intelligence Tue, 23 Jun 2009 10:24:44 -0500
Who Needs BI When There's Active PDF? Information Builders kicked off its annual user conference in Nashville, Tenn., this week on an upbeat note to the tunes of a marching band, a furry mascot, and a comedian. Yep, comedian Greg Schwem (very funny!) preceded the official keynote by President and Founder Gerry Cohen. It was a novel start to a BI conference, but with the economy struggling and some attendees having to travel here on their own dime, it was an upbeat start to a smaller-than-usual conference.

The most intriguing part of Cohen's keynote was VP Daniel Ortolani's demo of a new feature of Active Reports called Active PDF. With Active PDF, the entire range of Active Reports capabilities (sort, filter, chart) are now available from within a PDF document. While Information Builders' positions Active Reports for a mobile work force, I see the value as much broader to any information consumer, including customers, suppliers and regulators who receive currently static reports and documents. As a residential electricity consumer, I would love for JCP&L to send me an Active PDF e-bill so I can figure out which months our consumption flags us as a high-consumption electric user. (Heck, I leave our thermostat at 78 in summer, and we even have a portion allocated to wind power! But let's not digress).

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http://www.intelligententerprise.com/movabletype/blog/chowson.html/blog/archives/2009/06/who_needs_bi_wh.html /blog/archives/2009/06/who_needs_bi_wh.html Business Intelligence Wed, 10 Jun 2009 09:41:33 -0500
IBM Cognos Forum: The Secrets and the Sizzle If you are an IBM Cognos customer, you know this blog is two weeks after the fact. Blame the delayed posting on too much travel, or on my first having to figure out what I could and could not write about.

Non disclosure agreements (NDAs) are one of the trickier aspects of analyst-vendor relations. Vendors will share things under NDA for a number of reasons. Sometimes, it's to gauge the reaction, and if it's consistently negative, then maybe the vendor changes course. Often, though, the NDA is for only a week or so until an announcement has been made publicly. Those NDAs are easy to respect. The harder NDAs to respect are broader, with no deadline, and lots of exceptions. Like "anything said during this four-hour period is NDA, unless it was about product A or Z, release N or N.1." And in this age of blogging and tweeting, timely and clear NDA guidelines are a must.

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http://www.intelligententerprise.com/movabletype/blog/chowson.html/blog/archives/2009/05/ibm_cognos_foru.html /blog/archives/2009/05/ibm_cognos_foru.html Business Intelligence Wed, 27 May 2009 06:50:24 -0500
Explorer Splash Shows BI Matters to SAP If you've been following Business Objects' innovations, you know Polestar is a combination search, exploration, and visualization tool. I have described it as an iTunes- and Google-like approach to BI. It certainly makes my "cool" list and is a product the company has demoed as part of the Cool BI course I teach at TDWI.

Yesterday at SAP's Sapphire conference in Orlando, Fla., the vendor announced "Explorer," a combination of Polestar and the Business Warehouse Accelerator (BWA). BWA is SAP's in-memory database and appliance (see my in-memory BI feature for more info). And don't let the "Explorer" rebranding confuse you (as it did me!); we aren't talking about the former SAP BEx (a.k.a. Business Explorer).

There are a couple reasons why this is a big deal.

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http://www.intelligententerprise.com/movabletype/blog/chowson.html/blog/archives/2009/05/explorer_splash.html /blog/archives/2009/05/explorer_splash.html Business Intelligence Wed, 13 May 2009 10:15:32 -0500
Free MicroStrategy 9: Can You Believe It? When MicroStrategy first floated the idea of a free version of its software several months ago, my gut reaction was not positive. I kept looking for the catch. I also was imagining the inevitable competitive FUD (fear, uncertainty, doubt) that ensues in a cut throat market place. "The product is so weak, so hard, so niche, they have to give it away."

So far, I can't find the catch. Given the product capabilities, migration path, and support, it seems like a deal too good to be true.

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http://www.intelligententerprise.com/movabletype/blog/chowson.html/blog/archives/2009/04/free_microstrat.html /blog/archives/2009/04/free_microstrat.html Business Intelligence Mon, 20 Apr 2009 12:54:53 -0500
SAP BusinessObjects Changes BI Pricing It's April 16, the day after tax day in the U.S. Will you be getting a refund or have to pay up? The same question applies to the new SAP BusinessObjects pricing announced yesterday.

I have often said BI pricing is a buyer's nightmare. No two vendors package products the same way, so defining requirements and evaluating alternatives can be a painful process. You would think that procuring the software is relatively easier, but it's often not.

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http://www.intelligententerprise.com/movabletype/blog/chowson.html/blog/archives/2009/04/sap_businessobj.html /blog/archives/2009/04/sap_businessobj.html Business Intelligence Thu, 16 Apr 2009 08:42:26 -0500
BI from the SAP Customer Viewpoint I'm just back from the SAP Netweaver BI & Portals conference in Florida last week, digesting what's new, what's old, what's coming.

The SAP Insider conference is different from many of the BI conferences in that a media company, rather than the vendor, runs the event. I had last attended an SAP Insider conference shortly after the Business Objects acquisition was announced. Then and now, I noticed a stark contrast between the former Business Objects' conferences and these SAP Insider ones. I would have liked more enthusiasm and certainly less emphasis on legacy products.

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http://www.intelligententerprise.com/movabletype/blog/chowson.html/blog/archives/2009/03/bi_from_the_sap.html /blog/archives/2009/03/bi_from_the_sap.html Business Intelligence Tue, 31 Mar 2009 08:26:43 -0500
Self-Service BI: Let Users Get on the (Soccer) Ball You know that I am a big football fan, Packers in particular, because of my son, but everything I know about soccer (a.k.a. European football), I have learned from my English husband.

What does this have to do with BI? Information Builders just launched this cool new soccer dashboard of the 2009 Champions League. As I wrote about rich reportlets in this Cool BI article, such an interactive report is what most users envision for self-service BI. Users don't want "ad hoc," as in starting at a blank screen with 1,000 possible data elements to choose from. No. Most information consumers want to interact with an existing report or dashboard as a starting point. Self-service BI means users don't have to go to IT for a relatively simple enhancement request to get a sort, filter, chart or new calculation added to the report.

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http://www.intelligententerprise.com/movabletype/blog/chowson.html/blog/archives/2009/03/of_selfservice.html /blog/archives/2009/03/of_selfservice.html Business Intelligence Thu, 12 Mar 2009 07:36:03 -0500
The Answer to Pervasive BI: the Fed "Mainstream BI," "pervasive BI" and "BI for the masses" have been the rallying cry for BI vendors for nearly a decade now. Some thought Microsoft could do it with an Excel interface. Others think Google will be part of the answer. I am looking to the Fed.

No, it's not that I am on the bandwagon for the stimulus being the answer to all the world's woes. However, when President Obama first mentioned a website (recovery.gov) as a way of ensuring full disclosure for stimulus spending, I got as excited as anyone can amid this economic crisis.

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http://www.intelligententerprise.com/movabletype/blog/chowson.html/blog/archives/2009/02/the_answer_to_p.html /blog/archives/2009/02/the_answer_to_p.html Business Intelligence Fri, 20 Feb 2009 09:31:00 -0500
Microsoft's Big Change on Performance Management (and BI) What's the quickest way to grow your market share in an economic down turn? Change your licensing policy! That's exactly what Microsoft has done with its dashboard and scorecard capabilities that were initially part of PerformancePoint Server.

PerformancePoint was released with much fanfare in 2007 as having integrated planning (the big innovation), scorecarding (an enhanced version), and dashboarding (acquired from ProClarity). It turns out many customers only wanted the latter two components, which are more BI related. So now Microsoft is making it easier for customers to get these by including them in the SharePoint Enterprise license. Effective today, SharePoint enterprise customers can download PerformancePoint for free. Conversely, customers who bought PerformancePoint with software assurance can download SharePoint for free. What's more, Microsoft added the following:

]]> http://www.intelligententerprise.com/movabletype/blog/chowson.html/blog/archives/2009/01/microsofts_big_1.html /blog/archives/2009/01/microsofts_big_1.html Performance Management Fri, 23 Jan 2009 12:20:43 -0500 Does Being 'the Best' in BI Matter? Just over 1,000 MicroStrategy customers convened here in Las Vegas this week for its annual user conference. Given how travel budgets have been slashed in recent months, I was surprised to see that attendance is only slightly lower than last year's. No doubt high attendance was driven in part by interest in the company's introduction of MicroStrategy 9.

The general session kicked off with a Tina Turner look alike singing "we're simply the best." VP of Products Mark Larow described MicroStrategy 9 as the biggest release since version 7, perhaps the biggest release ever, packing in more than 8,000 enhancements. The most noteworthy are multi-source ROLAP and in-memory.

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http://www.intelligententerprise.com/movabletype/blog/chowson.html/blog/archives/2009/01/will_the_best_b.html /blog/archives/2009/01/will_the_best_b.html Business Intelligence Fri, 16 Jan 2009 09:31:30 -0500