IntelligentEnterprise Enterprise Applications Weblog http://www.intelligententerprise.com/blog/ Copyright 2010 Tue, 09 Feb 2010 16:39:37 -0500 http://www.movabletype.org/?v=3.14 http://blogs.law.harvard.edu/tech/rss 5 Opportunities and 3 Threats for Oracle By Rajan Chandras With the acquisition of Sun, Oracle now has a few things going for it, including something no other IT giant has -- not IBM, not Microsoft and not SAP. And lurking also are a few challenges.

So, that loud burp we heard was Oracle swallowing Sun with joy (although not, perhaps, with Joy -- Bill Joy, that is). Oracle paid a hefty price for Sun, but that's no great shakes compared with all the goodies Oracle gets from Sun's basket of gifts. Here are five them that stand out in particular, and which present Oracle and Oracle customers with unprecedented opportunity.

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/blog/archives/2010/02/5_opportunities.html /blog/archives/2010/02/5_opportunities.html Information Management Tue, 09 Feb 2010 16:39:37 -0500
Attacks on Google Deal Blow to the Cloud By David Linthicum You would have to be living under a rock not to hear the news that China, and I'm talking the government, attempted to hack into several Gmail accounts of human rights activists. The sophisticated attack, in which the invading code actually covered its own tracks, has caused Google to rethink its relationship with China. This includes pulling out altogether.

The Google attacks from China are a bit different than past attacks in that it's pretty clear where they came from. Moreover, instead of attacking government organizations, the perpetrators chose to lay into a U.S. corporation. Thus, this is perhaps the first well-documented case of a government attacking a U.S. company, which is very scary.

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/blog/archives/2010/01/attacks_on_goog.html /blog/archives/2010/01/attacks_on_goog.html Enterprise Applications Tue, 19 Jan 2010 17:17:47 -0500
SAP Stacks Deck For Enterprise Support By Doug Henschen I'm not as down on SAP as my colleague Bob Evans when it comes to the company's new two-tiered support plan. After all, SAP could have ignored the complaints and stood pat with a five-year plan to ramp up to Oracle support rates of 22% (a fee schedule that isn't uncommon in the industry). But I do see elements of the plan that protect the company and stack the deck in favor of the Enterprise Support choice.

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/blog/archives/2010/01/sap_stacks_deck.html /blog/archives/2010/01/sap_stacks_deck.html Enterprise Applications Fri, 15 Jan 2010 10:25:47 -0500
The Rock Band, the No-Brainer and the Home Run: A Story about Virtualization By Rajan Chandras What happened to VMware, once the darling of business and media? What's the story of virtualization over the past two to three years, and where is it headed (and how much of this story can be written in a blog)?

The story of VMware is a minor variation on the classic story of the rock band: A little-known but daring group produces new and exciting sound that captures the audience's attention, and a nice little share of their wallet too. They get very successful. Then things begin to fall apart and the group splits, the lead singer going his (or her) own way. (Beatles? Check. Eagles? Check. The Police? Check. Genesis? Check. Chicago? Check. Wham? Check. Very dated examples? Check). The privately held VMware arrived to a sensational debut on the New York Stock Exchange in August 2007 with an IPO which was reportedly the strongest since Google (read my blog) -- a resounding success for President & CEO Diane Green, who had co-founded VMware some ten years earlier.

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/blog/archives/2010/01/the_rock_band_t.html /blog/archives/2010/01/the_rock_band_t.html Enterprise Applications Fri, 08 Jan 2010 09:06:41 -0500
Google and the Meaning of Half Open By Seth Grimes Google is half open: the conclusion I draw after reading product management SVP Jonathan Rosenberg's long, rambling essay, "The Meaning of Open," a seeming apologia pro vita sua posted December 21 to the Official Google Blog. Rosenberg and Google get it -- open source software creates value for everyone and give-back is essential; open information creates choice and engenders trust among individuals who engage in the Internet ecosystem -- but for all the pride and confidence and even wisdom conveyed in the essay --
Closed systems are well-defined and profitable, but only for those who control them. Open systems are chaotic and profitable, but only for those who understand them well and move faster than everyone else. Closed systems grow quickly while open systems evolve more slowly, so placing your bets on open requires the optimism, will, and means to think long term. Fortunately, at Google we have all three of these.
-- the repeated assertions of Google's openness only reinforce that Google's core, its strategic direction -- Rosenberg's own product management brief -- is closed rather than community-driven. In the end, for Google, (updating a Vulgate translation of a phrase of Isaiah's, adding tech-marketing talk), "my secret [sauce] is my own."

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/blog/archives/2009/12/google_and_the.html /blog/archives/2009/12/google_and_the.html Information Management Tue, 22 Dec 2009 08:59:25 -0500
Intelligent Enterprise Top Blog Posts of 2009 By Doug Henschen News coverage gives you one version of the truth, but there's nothing like the instant expert analysis blogs can bring to breaking stories. Here are the top-15 posts of the year from the Intelligent Enterprise blogosphere:

1. Serious Design Failure at USAspending.gov It was hailed as ushering in a new era of open government, but Seth Grimes uncovered plenty of data-analysis and data-visualization flaws at USAspending.gov.

2. Microsoft's Big Change on Performance Management (and BI) Cindi Howson was among the first to report on Microsoft's move to dump PerformancePoint Server and move most -- but not all -- of its functionality into the Enterprise Edition of SharePoint.

]]> /blog/archives/2009/12/intelligent_ent_2.html /blog/archives/2009/12/intelligent_ent_2.html Business Intelligence Mon, 21 Dec 2009 11:37:30 -0500 Pervasive Software Experiments Offshore By Rajan Chandras Data integration leader Pervasive has been experimenting with the offshore model for some years now. The Pervasive experience is slowly turning into a business case study, particularly for companies looking at setting up captive offshore development centers.

Browsing the local papers during my trip to India last week, I came across a news item (based on a PR release) about Pervasive that caught my attention. Pervasive has partnered with a US-based firm (but having Indian roots & operations) to market and deliver data integration solutions in India. That's a smart move -- clients will be much more inclined to consider Pervasive solutions if there's someone local they can rely on for support. Also, India is rapidly growing market; the Indian economy grew at 7.9 percent annually last quarter -- no small accomplishment in a tough worldwide recession -- and is expected to grow at upwards of 10 percent next year.

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/blog/archives/2009/12/pervasive_softw.html /blog/archives/2009/12/pervasive_softw.html Enterprise Applications Tue, 08 Dec 2009 13:25:03 -0500
What's in Store for SaaS in 2010? By David Linthicum SaaS is the older player in the world of cloud computing, having been relevant since about 2002 with the rapid rise of Salesforce.com. You would think there is not much more that will occur in this space, but nothing could be further from the truth. Indeed, the role of SaaS will change in the next 12 to 16 months, and how SaaS works itself into your IT operation will be significant.

First, the rise of SaaS as an office automation solution will be very apparent in 2010. Those using Google Docs today already understand the value that an office automation application delivered out of the cloud can provide. While Google Applications such as Google Docs, Gmail, and Google Calendar are all the rage in small- to medium-sized businesses, larger enterprises have been turning up their noses. However, in 2010, largely driven by the release of Microsoft's Office Web Apps, office automation applications coming out of the cloud will enjoy wider acceptance by Global 2000 companies looking to move to the cloud on the wings of existing players such as Microsoft.

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/blog/archives/2009/12/whats_in_store.html /blog/archives/2009/12/whats_in_store.html Enterprise Applications Mon, 07 Dec 2009 21:56:33 -0500
Google Chrome OS: Don't Link it to Cloud Computing By David Linthicum With much fanfare, the Google Chrome OS launched last week. Chrome OS is a Web operating system that boots quickly, right into a browser. In other words, it's your existing laptop with everything but the browser removed.

We've actually been here before. Perhaps you remember the Network Computing movement circa 1996 that advocated removing all native applications and using network applications for all things productive. In short, it did not catch on.

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/blog/archives/2009/11/google_chrome_o_1.html /blog/archives/2009/11/google_chrome_o_1.html Enterprise Applications Mon, 23 Nov 2009 09:28:45 -0500
Why Google's L.A. Win is Significant for SaaS By David Linthicum The Los Angeles City Council voted 12 to 0 last week to outsource its e-mail system to Google. The largest city in the country will make the cloud a home for its enterprise e-mail with a $7.2-million contract that will move all 30,000 city employees to Google. This might be the most significant win to-date for SaaS, a win that could drive others to cloud computing.

L.A. mediated security risks by placing a clause in the contract that requires Google to compensate the city in the event that the Google system is breached and city data exposed or stolen. That is something that every major SaaS contract should include, if you ask me. Also, this is not the free Gmail everyone knows. This is an enterprise version of their cloud-delivered software that comes without the ads, and with technical support.

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/blog/archives/2009/11/why_googles_la.html /blog/archives/2009/11/why_googles_la.html Enterprise Applications Mon, 02 Nov 2009 08:26:40 -0500
Business vs. Tech Perspectives on SharePoint 2010 By Tony Byrne It's tough to get your mind completely around SharePoint 2010 -- an even bigger and more all-encompassing platform than 2007. Over the coming months, CMS Watch will offer plenty of advice on how to develop effective strategies. In the meantime, I can't overstate the enthusiasm for the new platform at last week's SharePoint Conference in Las Vegas.

But here's a question for you the enterprise customer: is all this enthusiasm always in your best interest? Are we just seeing a repeat of all the early hype around MOSS 2007? Let's dig a bit deeper.

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/blog/archives/2009/10/business_vs_tec.html /blog/archives/2009/10/business_vs_tec.html Enterprise Applications Wed, 28 Oct 2009 12:55:51 -0500
T-Mobile Data Loss Falsely Reflects on Cloud Computing By David Linthicum Hopefully you don't have a T-Mobile Sidekick. If you do, you'll be disheartened to learn that your contact data could be gone after a SANS upgrade that went sideways. Failing to backup the data before the upgrade has lead to the loss of contact information for that older brand of cell phone. Thus Sidekicks that need to reload their contact information are out of luck.

So, let's see, data was lost. It was remote data. So, cloud computing failed again, correct?

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/blog/archives/2009/10/tmobile_data_lo.html /blog/archives/2009/10/tmobile_data_lo.html Enterprise Applications Mon, 19 Oct 2009 06:47:04 -0500
Oracle's Exadata Redux and Fusion Apps Plug By Doug Henschen This week at the Open World event in San Fransisco, Oracle put a bit more flesh on the bones of last month's Sun Oracle Exadata 2 announcement. It also offered a peek at Oracle Fusion Applications, touting its inseparable embedded BI and collaboration capabilities. It was an impressive and tantalizing event (complete with a surprise visit from CAHL e FOUR knee uhhh Governor Arnold Schwarzenegger), but it was a still a bit long on speeds, feeds and promises.

To back up the cryptic Exadata 2 claims issued last month, Oracle offered a wave of press releases and presentations. First up, Oracle and Sun aired the results of a TPC-C benchmark showing Exadata 2 to have achieved the fastest scores yet on that lab-based test. Next, details were shared on the Sun Storage F5100 Flash Array, the turbo charger inside Exadata 2. A long list of Exadata customers was shared, several of whom reportedly presented during the event. Finally, Oracle CEO Larry Ellison took the stage late yesterday to reiterate Exadata 2 top-speed and low-cost claims (he also introduced next-generation tech support, as explained here). Then he threw down the gauntlet to IBM, saying, "if you can find an application running on an IBM computer that we can't run at least twice as fast on a Sun/Oracle machine, we'll give you $10 million.

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/blog/archives/2009/10/oracles_exadata.html /blog/archives/2009/10/oracles_exadata.html Information Management Thu, 15 Oct 2009 12:16:28 -0500
SaaS Horror Stories Are Starting to Appear By David Linthicum On Twitter, my fellow cloud guy and twitter buddy, James Urquhart of Cisco, and I were kicking around the notion that few cloud horror stories have yet to emerge. I've seen a few, but most of those who have problems with cloud computing are reluctant to go on record... That is, until this story by Tony Kontzer, who does a great job highlighting some issues that Pulte Homes had with cloud computing, in this case, issues with a SaaS vendor.

"Well over a year ago, Batt told me that his confidence in the cloud had been destroyed. He'd made an aggressive leap by deploying a large IT vendor's on-demand CRM application, imagining all the benefits he'd been told about, both by the vendor and his peers at other companies. He and his staff spent weeks ironing out all the integrations between the CRM application and several other IT systems, a process that proceeded smoothly. But when it came time to make changes to the CRM configuration, all the other applications went down, forcing Batt to uncouple everything and rethink things. It was easy to understand his frustration."

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/blog/archives/2009/10/saas_horror_sto.html /blog/archives/2009/10/saas_horror_sto.html Enterprise Applications Mon, 05 Oct 2009 14:29:19 -0500
Has Cloud Computing Finally Arrived? By Rajan Chandras If cloud computing is to deliver on its (as yet latent) promise, we need a true heavyweight behind it -- like, say, the US Government. By a curious coincidence, that's exactly what seems to be happening. Are celebrations in order?

Not too long ago, I wrote about a Federal IT spending dashboard created by the US Government that represented an unprecedented attempt at bringing transparency to federal IT spending, simultaneous demonstrating a federal desire of using modern technologies for a greater and common good.

Not content with this remarkable initiative, the US Government seems to have taken on another solid challenge: leading the charge for deeper and wider adoption of cloud computing across government agencies. Make no mistake: this is an extraordinarily ambitious initiative, but one whose benefits should (with some luck) eventually widely surpass the challenges.

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/blog/archives/2009/09/has_cloud_compu.html /blog/archives/2009/09/has_cloud_compu.html Enterprise Applications Mon, 28 Sep 2009 09:57:21 -0500
The Vendor-Analyst Echo Chamber Game By Tony Byrne Had a nice chat the other day with an old acquaintance who previously held two interesting jobs: as a practice lead at a major technology analyst firm, as well as heading up "analyst relations" for a major vendor. This is not uncommon; there's a revolving door between staff at vendors and analyst firms.

We talked a bit about the institutional conflicts of interests when analyst firms consult for both buyers and vendors -- a primary frustration that drove him out of his analyst firm as well as me to found CMS Watch. (It's topic Alan has already plumbed here.)

We also discussed a related issue that strikes me as potentially more insidious for buyers. My colleague pointed out that software vendors typically don't spend money with analyst firms to bribe them outright. Rather, they purchase attention through which they can try to get an analyst to define the marketplace and customer challenges according to that particular vendor's approach.

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/blog/archives/2009/09/the_vendoranaly.html /blog/archives/2009/09/the_vendoranaly.html Information Management Wed, 23 Sep 2009 12:41:55 -0500
Twitter Stirs Up the Analyst Industry By Seth Grimes A few recent tweets got me thinking: Twitter has stirred up the analyst industry.

Every Twitter user gets the same on-site visibility and capabilities. As a result, celebrities excluded, authority chez Twitter derives from your network and from your tweets and only after that from your extra-Twitter identity (a.k.a. your biography and employment). Since open publishing is an independent-analyst ethos, we independents have taken to wide-open Twitter like, well, whales to the air.Twitter whale
It's the big-firm analysts, habituated to rarefied, invitation-only venues, their identities subjugated to their firms', who have generally been slower to get into the game: Twitter and even basic blogging. The net effect is a big boost in stature for independent analysis. Writing as one myself, that's a good thing!

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/blog/archives/2009/09/twitter_stirs_u.html /blog/archives/2009/09/twitter_stirs_u.html Business Intelligence Wed, 23 Sep 2009 09:51:54 -0500
Should Failures Cast Shadows on Cloud Computing? By David Linthicum The Gmail outage last week left many asking about the viability of cloud computing, at least, according to PC World and other pundits. "Tuesday's Gmail outage was not only an inconvenience it calls into question -- yet again -- the feasibility of present-day cloud computing. One popular prediction is that future computers won't need huge hard drives because all our applications and personal data (photos, videos, documents and e-mail) will exist on remote servers on the Internet (otherwise known as 'cloud computing')."

Every time Twitter goes out, or, in this case, a major free email system goes down, everyone uses the outage as an opportunity to cast shadows on cloud computing. I'm not sure why. In many cases its apples versus oranges, such as Twitter versus Amazon EC2. Also, systems go down, cloud and enterprise, so let's get over that as well.

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/blog/archives/2009/09/should_failures.html /blog/archives/2009/09/should_failures.html Enterprise Applications Mon, 21 Sep 2009 07:48:48 -0500
Be Wary of Self-Described SharePoint Killers By Shawn Shell As any product gains in popularity, especially if it's seen as dominant, you tend to see more and more news about alternatives that inevitably get dubbed "killers." The news media and the product's competitors are continually trying to best the dominant solution and predict a product's demise. We can see this clearly with the iPhone and, as Seth Gottlieb points out, "who isn't working on a SharePoint killer?" But in many cases, these "killers" are only hopefuls with virtually no evidence they could harm a fly.

I don't want to suggest that there aren't viable competitors to SharePoint. Far from it. There are a number of very good tools that have similar functionality. However, as a consumer you need to do your homework and ensure that you're choosing the tool for the right reason: it meets your business requirements. This is true whether it's SharePoint or Alfresco (which has also been positioned as a "SharePoint killer").

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/blog/archives/2009/09/be_wary_of_self.html /blog/archives/2009/09/be_wary_of_self.html Enterprise Applications Tue, 08 Sep 2009 09:29:36 -0500
No End in Sight for Offshore Outsourcing By Rajan Chandras If McKinsey & Co is to be believed, the market for offshore services is set to grow significantly, with India poised to benefit the most. But there's silver lining for the domestic US IT services industry… and a note of caution for India…

The McKinsey findings appear, at first glance, very optimistic for offshore outsourcing in general and India in particular. Out of a total of $80 billion worldwide revenues for providers of offshore services in business and technology, India leads by a wide margin, garnering $58 billion -- a market share of over 70%. The future looks good too -- McKinsey estimates that the global "offshoring" market could grow to about $500 billion by 2020.

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/blog/archives/2009/09/no_end_in_sight.html /blog/archives/2009/09/no_end_in_sight.html Enterprise Applications Wed, 02 Sep 2009 08:28:24 -0500
The Cloud Reality Is Setting In By David Linthicum Now that I work almost exclusively in the world of cloud computing, including SaaS, I see a much higher level of skepticism out there around cloud computing. This is best reflected by this recent CIO.com survey, which highlights the fact that reality is setting in.

"The June 2009 survey, 'CIO On-Demand Services Survey,' reveals that cloud computing fears regarding security, data management, total cost of ownership, regulatory and compliance issues, and vendor lock-in have actually increased as compared with results from a similar survey in August 2008."

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/blog/archives/2009/08/the_cloud_reali.html /blog/archives/2009/08/the_cloud_reali.html Enterprise Applications Mon, 31 Aug 2009 12:31:56 -0500
Are Consultants Killing Cloud Computing? By David Linthicum It's clear that hype-driven cloud computing translates into dollars given to consultants who promise to lead enterprises to the Promised Land of "as-a-service." The coordinates being set by some consultants could lead enterprises to the wrong clouds with the wrong applications, and cost enterprises millions more than expected with no savings and increased risk.

So, what are they doing wrong? The key issues include:

  • Following the hype.
  • Picking the wrong battles.
  • Not considering the business.
  • Being a bit too chummy with providers.

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/blog/archives/2009/08/are_consultants_1.html /blog/archives/2009/08/are_consultants_1.html Enterprise Applications Thu, 20 Aug 2009 16:42:13 -0500
The Opposite of Open Source By Seth Grimes What's the opposite of open source? Hint: The answer is quite straight-forward. And it's not what some analysts and insiders would have you believe.

The definition of "open source" (as applied to software) is almost universally accepted as that of the Open Source Initiative. Per the OSI, "open source doesn't just mean access to the source code. The distribution terms of open-source software must comply with [certain] criteria" that are outlined on the OSI's Web site. Open-source software, per the OSI, is free, "free" as in "free beer" rather than necessarily as in "free speech," which latter usage of "free" carries with it certain responsibilities. Those responsibilities are "vitally important" according to Richard Stallman and other free-software movement proponents.

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/blog/archives/2009/08/the_opposite_of.html /blog/archives/2009/08/the_opposite_of.html Enterprise Applications Mon, 17 Aug 2009 22:40:41 -0500
Will Cloud Computing Kill the Data Center? By David Linthicum I'm consistently hearing that cloud computing is the "data center killer." That sentiment typically comes from cloud computing providers, but now it's coming from some in the press and analyst community as well. I figured I would set the record straight here, and reflect upon some of the key issues.

So, will cloud computing kill the data center?

Probably not. While cloud computing is a great fit for some applications, and/or other architectural components, it typically won't be a fit for all applications and/or architectural components. There will always be some data, services, processes, and complete applications that you want to keep within your firewall for a number of reasons, including: Compliance, privacy, fear, control, and cost.

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/blog/archives/2009/08/will_cloud_comp.html /blog/archives/2009/08/will_cloud_comp.html Enterprise Applications Wed, 05 Aug 2009 14:07:45 -0500
The Fear of Multitenancy By David Linthicum In the world of SaaS and cloud computing there is one single word that will send chills up the spines in IT: Multitenancy.

From Wikipedia:

"Multitenancy refers to a principle in software architecture where a single instance of the software runs on a software-as-a-service (SaaS) vendor's servers, serving multiple client organizations (tenants). Multitenancy is contrasted with a multi-instance architecture where separate software instances (or hardware systems) are set up for different client organizations. With a multitenant architecture, a software application is designed to virtually partition its data and configuration so that each client organization works with a customized virtual application instance."

That's a lot of work just to say that you have your own space, at least logically, but physically you share and share alike.

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/blog/archives/2009/07/the_fear_of_mul.html /blog/archives/2009/07/the_fear_of_mul.html Enterprise Applications Tue, 28 Jul 2009 07:49:37 -0500