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Why IT Might Be in Big Trouble — Again | Intelligent Enterprise Blog
Peak Performance, by Mark Smith
Mark Smith is the CEO and SVP of research at Ventana Research, an advisory services and research firm providing insight and education on best practices and technology in performance management.
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Why IT Might Be in Big Trouble — Again

Posted by Mark Smith
Wednesday, April 30, 2008
12:00 PM

My assessment might be a little harsh, but my experience in the last six years analyzing organizations across all industries and company sizes provides insight to a serious problem. IT has lost touch with reality as they have been disconnected from the situation in business and do not seem to be concerned about it. My last blog pointed to the state of business being mad as hell. IT is apparently responding by shifting focus to the management of an organization's data assets rather than worrying or focused about the capabilities needed by business.

Even more challenging is that recent trend seems to indicate a shift to spending more time and investment on new data management technology like appliances, specially designed databases, query accelerators that are part of new architectures or patches to wearing infrastructure. While many of these can shave time and costs from existing approaches, the question is whether they are on track to deliver high quality and consistent data on a timely basis. Just reducing cost or avoiding it is good but might not be where savings or investments should be made.

How do you know if you are on a good path in IT and ensuring you are delivering value to business and your IT organization? Make sure you have well-defined objectives that can link to business and, just as importantly, to the information and interaction with it across the enterprise. Remember that good management of data assets in a cost-effective manner is one small component of the BI and information management issues in the enterprise.

Let me know your thoughts.



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