Building From The Middle Out An online exchange model that engages intermediaries is the first step to long-term liquidity by Don Nachtwey & Ed Shields April 16, 2001
Up Close And Personal Understanding your customers' online buying habits is now business critical, so pick your clickstream analysis tools carefully by Don Nachtwey September 29, 2000
Accuracy Wins The new data sources driven by e-commerce make it possible—and necessary—to glean more accurate information about customer behavior by Don Nachtwey March 20, 2000
